Terms & Conditions. 

Irrespective of the date of order all products supplies are chargeable at the price ruling on the day of delivery.
The Buyer is responsible for providing safe and suitable Bulk storage and associated filling and ancillary equipment which complies in all respects with all relevant requirements of, and/or regulations, made by the competent authority and for ensuring that it will take the full quantity ordered. The buyer shall also indemnify the Seller against any damages, injuries, claims, expenses, or costs which may arise as a result of the Buyer not observing these conditions.

The Seller will effect delivery by a connecting hose laid through the premises of the Buyer on the understanding that the Buyer thereby indemnifies the Seller against any loss or damage to the premises or its contents as a result of spillage or rupture of the hose.

It is a condition of every bulk sale through hose that the quantity shown by the Seller’s tank wagon dip rod or other measuring devices employed by the Seller shall be accepted by the Buyer as the quantity delivered, but the Buyer may be represented at the taking of these measurements to verify them if he so desires; the Seller cannot accept any responsibility whatever for discrepancies in the Buyer’s tank, dip rods or other measuring devices.
The Seller shall not accept liability for any change in the quality of the product after delivery has been effected arising from unsuitability of the Buyer’s storage/handling facilitated.

In the event that the Buyer orders any product(S) from the Seller via an agent, broker, intermediary or similar, then not withstanding such arrangements, the Seller may at its sole option and discretion seek to recover full payment (and interest) for such product (s) so supplied directly from such agent, broker, intermediary or similar as if it were the Buyer (and such agent, broker, intermediary or similar shall be accordingly liable to make such payment) in circumstances where the Buyer has failed, refused or neglected to make full payment for the supplied product(s).

The oil is for the buyer’s own use and not for resale (unless the buyer is a retailer with a current marked fuel traders licence) and the Buyer undertakes that the Oil will not be used as fuel in mechanically propelled vehicle constructed or adapted for use on roads. In the case of Kerosene the following applies:

This oil is marked Kerosene, delivered on rebate of duty and must not be used for combustion in the engine of a motor vehicle or kept in the fuel tank of such vehicle.

Prices are inclusive of Customs/Excise duty (if any) at the appropriate rate and any variation of duty at any time is for the Buyer’s account.

Value Added Tax which is shown separately on the Seller’s invoices is an addition t the Seller’s price of the goods.
Upon delivery of the products the risk shall pass to the buyer who shall be responsible thereafter for any loss in or damage to the products. Notwithstanding this the property in the products shall not pass to the Buyer until all outstanding sums due by the Buyer to the Seller have been paid. In the interim the buyer shall hold the products and the proceeds of sale of the products in trust for the Seller. If the Buyer fails to make payment of sums when due, the Seller may without further notice enter upon the Buyer’s premises and remove the products delivered, and in respect of which the Buyer has failed to make payments.

Deliveries to ships in respect of which Value Added Tax is shown on the Seller’s invoice at the zero rate are supplied on the basis of a declaration from the Buyer or his agents that the ship is going to a place outside the State. In other cases where Value Added Tax is not shown or is shown at zero rate, the product must not be used for a purpose which renders it liable for Value Added Tax at any other rate.
The Buyer hereby agrees with the Seller strictly to observe all the conditions of the Buyer’s Petroleum Storage Licence and not to allow any smoking or naked lights nor permit any stoves, electric or gas fires or radiators or any other naked flame, to function in proximity to a tank or inlet pipe into which a delivery is being made or a vent pipe connected to such tank and will indemnify the Seller against any damages, injuries, claims or costs arising out of the breach of this condition.

Winter Grade Gas/Diesel/Oil is manufactured to a Cold Filter Plugging Point of minus 12 C and maximum cloud point of O C and as such is suitable for use in normal Winter conditions in Ireland provided it is not mixed with any oil not meeting the same specifications. Buyers should take precautions to protect the equipment in which the oil is stored and used against severe weather conditions, which precautions, without limiting the generality of the foregoing should include keeping the equipment/piping in good condition, cleaned and suitably protected and in the case of motor vehicles keeping them garaged when not in use.
The Seller’s other usual terms and conditions of sale also apply and acceptance of goods will be treated as an acceptance of the Seller’s Conditions.

Gas and Fuel Oils
The Oil is for the Buyer’s own use and not for resale (unless the buyer is a retailer with a current marked fuel trader’s licence) and the Buyer undertakes that the Oil will not be used as fuel in mechanically propelled vehicles. Low Sulphur Gas Oil must be used in off road mobile machinery that are not using road diesel. In the case of Gas Oil the following applies:

This Oil is marked Gas Oil, delivered on rebate of duty and must not be used for combustion in the engine of a motor vehicle or kept in the fuel tank of such vehicle.

Diesel Fuel for Road Vehicles to Commercial Consumers

Diesel Fuel for Road vehicles is sold exclusively for the Buyer’s own use in the Buyer’s own commercially licensed vehicles hired or worked by the Buyer in the course of the Buyer’s business and the Buyer undertakes not to sell or dispose of any of it to any other Company, firm or person.

User Id and Password

If you are provided with a User ID, password or other information as part of our procedures, it is your responsibility to treat such information as confidential and not disclose it to any third party. Bates Oil reserves the right to disable any User ID or password either chosen by you or allocated by Bates Oil in the event that Bates Oil believes you may have failed to comply with the Terms and Conditions. You are responsible for your method of access to this website. You are also responsible to ensure that all persons accessing this website through your internet connection are aware and in compliance with the Terms and Conditions. Bates Oil will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this website or to your downloading of any material posted on it, or on any website linked to it.


When an order paid by debit or credit card is placed on this website the full value of the order placed is deducted from the debit or credit card at the time of ordering.  In the event that the delivered amount is less than the amount ordered, the outstanding balance will be credited towards your next order (subject to a time limit of 5 years from date of payment).

If payment is not made within 14 days of being due the Buyer shall pay to the Seller interest on the outstanding sums at the rate of 2 ½ % per month until payment of all sums due is received by the Seller.


Refunds and cancellations from this website are processed through our payments processor and banking system and can take up to ten days to complete.  Refunds and cancellation are subject to a fee of 2%.